BUYER SUPPORT

Contact us

Help with a vehicle, your account or a purchase.
Include the lot number so we can identify your enquiry.

How can we help?

Vehicle enquiries

Photos, specifications, documents and US delivery.

Email the team

Bids & purchases

Auction results, Buy It Now and transaction questions.

Email the team

Privacy & complaints

Data requests or a concern about the service.

Email the team

What to include

Your lot number, the email address used for your account, and a short description of your question. For purchase enquiries, include the transaction date.

Keep passwords and full payment-card details private.

Manage your account

Check your bids, watchlist and purchased vehicles.

My account